Refund and Returns Policy
Eligibility for Returns:
- Returns will only be accepted for orders that are damaged upon delivery.
- Damaged items must be reported within 1 day of receiving the order
Return Process
- To initiate a return, contact our customer support team within 1 day of delivery, providing details of the damage.
- Our customer support team will guide you through the return process and provide you with a return authorization if eligible.
- Please do not return any items without prior authorization.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
Need help?
Contact us at {support@flyingarrowworld.com} for questions related to refunds and returns.